FAQs
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, sign up to our newsletter for exclusive deals.
UK orders are processed in 1-3 days and shipping will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
All Digital products are ineligible for Return/Refund
All Merchandise products are available to Return with Refund being issued as store credit.
Please see Refund policy in the footer for full information.
Once you sign up to the service you will receive your promo's on a Thursday 4 weeks before its official release date. So for example if you sign up on Monday you would receive your 1st promo on Thursday.
You can do this in your account or you can email info@lowdowndeep.com no later than 1 week before your payment is due
Yes! Just enter your email below, and you’ll be added to our newsletter list. You’ll be sent updates, exclusive offers, and much more.